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About us

About Fitter’s Niche®

Fitter’s Niche® works to fit the diverse “niches” of all people with innovative and stylish sports apparel, fun outdoor accessories and quality travel gears for men and women of all ages. Co-funded in Toronto, Canada by a group of young sports enthusiasts in 2014. Inspired by the Canadian swaying willows, symbolizing Vitality, Life, and Personality, Fitter’s niche was created to share the love and appreciation of nature and the simplicity of being outdoors, as well as the passion for sports within the idea of eco-friendliness and utmost comfort.

 

Customer Service 

30-day money-back guarantee 

If our product just doesn’t work for you, you may return your undamaged Fitter’s Niche® product within 30 days of purchase and receive a full refund for ANY reason.


18-month warranty 

Should your purchase have any quality-related problems, we offer a free REPLACEMENT or FULL REFUND within 18 months of purchase.
Reminder: Make sure to use the product as directed


Free Customer Support
Not sure how to use your Fitter’s Niche® product properly? 
Don’t hesitate to contact us! Our professional Customer Care Team will respond within 12 hours. 

Limitations

  • Our return and exchange service is limited to all purchases made from Fitter’s Niche®.  If you purchase through a different retailer, please contact them directly.

 (Unauthorized reselling of Fitter’s Niche® products is prohibited.)

  • Warranty-related shipping costs can only be covered in the country of purchase.
  • If you have purchased Fitter's Niche® products from somewhere else, please contact seller for warranty coverage.
In addition, the following are excluded from Fitter's Niche® warranty coverage:
  • Products purchased as the 2nd hand or used
  • Products purchased from unauthorized retailer and distributor
  • Damage resulted from misuse and abusive action
  • Damage resulted from chemical, fire, radioactive substance, poison, liquid
  • Damage resulted from the natural disaster
  • Damage caused to any 3rd party/ person/device and beyond

 If the product is taken outside the country of purchase, any shipping costs will be the buyer’s responsibility. 

  • If you are returning an item, please ship it back within 15 days after you receive approval. Further delay may cause your return to be void.